Memset vs. InterServer

Comparison
Võrreldud valikud Külasta Memset Külasta InterServer
Hinnakujundus
6 hostimise tellimused 56 hostimise tellimused
Alghind 149,49 € / kuu 2,13 € / kuu
Tasuta domeen Ei Ei
Kupongid Ei 2 kupongid
Kasutaja Hinnangud
2.2
4.4
Usaldusväärsus 1.0
4.4
Hinnakujundus 3.0
4.6
Kasutajasõbralik 4.0
4.4
Tugi 1.0
4.4
Omadused 2.0
4.4
Kasutaja Ülevaated
1 ülevaadet 383 ülevaateid
Uusimad positiivsed ülevaated No reviews yet
Outstanding customer service
Juan Lezama,
9.2
InterServer customer care and technical knowledge is excellent. I got my host service and domain names migrated in no time at all and smoothly.
Uusimad negatiivsed ülevaated
Gone downhill in recent years!
Brendan Mullan,
4.4
I joined Memset in 2012 and for 5 years+ they were impeccable. Little to no downtime, excellent customer service and good value. Shame that all changed.
Over the last two years the downtime increased and customer service qual... Rohkem ity dropped. But to top it all the final nail in the coffin was when they stopped being transparent about the issues.
The first downtime I had this year was in the early hours of the morning and Memset decided to not notify any impacted customers. Why? I'm guessing it was in the hope that they didn't notice. They then reported the downtime it was less than the reality. I was awake as I had been alerted by downtime monitoring software that my clients sites were down so I could see exactly how long it was down. I had to argue with them back and forward over tickets to get any kind of compensation for the downtime. They apologised and said they didn't get it right this time but would sort things going forward.
Fast-forward 2.5 Months from incident #1 and we have incident #2 - another period of downtime. This time over 4hrs! They notified customers this time but then decided to update their service status to say service was 'degraded' - Not down, 'degraded'. I don't know what planet their service team lives on but when you have servers down due to hardware failure it's not degraded it's down!
When I questioned them on this, they said:
"Our intent was certainly not to downplay the severity of the incident. We aim to achieve a balance between transparency, and avoiding causing unnecessary alarm which is why we made the decision to classify the incident as a service degradation rather than an outage, as the complete IT service (in this case our Cloud VPS platform) was largely unaffected."
So there you have it, they are not completely transparent about downtime and openly admit this. This is totally unacceptable in this industry and as such I will be cancelling my service with them and no longer recommending them to anyone going forward.
Since the most resent incident they have even gone back and edited the downtime from previous months to show as 'degraded service' - This is deception, plain and simple no matter how you word it.
Sorry Memset but unless you go back to the quality service you used to provide I would imagine others will be leaving too.
I could have forgiven the first time but after the second time the proverb "Fool me once, shame on you; fool me twice, shame on me" comes to mind.
Vähem
The worst customer services ever
Ossama Salamah,
3.6
Since we migrated to Interserver.our emails are marked as spam with our recipients and I have contacted customer service several times without any solutions. I tried escalating but they don't have any escalation process. I t... Rohkem ried reaching to their leadership on LinkedIn but no one is responding. I don't recommend them at all Vähem
Ühishosting
Ei
3 tellimused alates 2,13 € kuni 6,82 €
Alla 4 dollari Ei

STANDARD

2,50 € / K
  • Ruum: Piiramatu
  • Ribalaius: Piiramatu
  • Paneel: cpanel
Vaata STANDARD kava
Alla 8 dollari Ei

WINDOWS ASP.NET

8,00 € / K
  • Ruum: Piiramatu
  • Ribalaius: Piiramatu
  • Paneel: cpanel
  • Saitide arv: 25
Vaata WINDOWS ASP.NET kava
Üle 10 dollari Ei Ei
VPS
Ei
46 tellimused alates 5,11 € kuni 136,32 €
Alla 4 dollari Ei Ei
Alla 8 dollari Ei

VPS1 - Linux

6,00 € / K
  • Ruum: 30 GB
  • Ribalaius: Piiramatu
Vaata VPS1 - Linux kava
Üle 10 dollari Ei

VPS1 - Windows

10,00 € / K
  • Ruum: 30 GB
  • Ribalaius: Piiramatu
Vaata VPS1 - Windows kava
Privaatserver
6 tellimused alates 149,49 € kuni 949,24 € 2 tellimused alates 41,75 € kuni 84,35 €
Alla 4 dollari Ei Ei
Alla 8 dollari Ei Ei
Üle 10 dollari

1U 1xQuad-Core

175,46 € / K
  • Ruum: 1 TB
  • Ribalaius: Piiramatu
Vaata 1U 1xQuad-Core kava

AMD RYZEN 3600X

99,00 € / K
  • Ruum: 2 TB
  • Ribalaius: Piiramatu
Vaata AMD RYZEN 3600X kava
Edasimüüjad
Ei
5 tellimused alates 17,00 € kuni 59,60 €
Alla 4 dollari Ei Ei
Alla 8 dollari Ei Ei
Üle 10 dollari Ei

RS One

19,95 € / K
  • Ruum: 80 GB
  • Ribalaius: 500.02 GB
  • Paneel: cpanel
Vaata RS One kava
Data Centers
2 / 6 1 / 6
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Tugiteenused
3 / 6 3 / 6
Jututuba Jah Ei
Telefoni Tugi Jah Jah
E-posti Tugi Jah Jah
Foorumi Tugi Ei Jah
Videojuhendid Ei Ei
Teadmistepagas Ei Ei
CMS tugi
2 / 9 6 / 9
WordPress Ei Jah
Hallatud Wordpress Ei Ei
Joomla Ei Jah
Drupal Ei Jah
Magento Jah Jah
Fantastico Jah Jah
Softaculous Ei Ei
PrestaShop Ei Jah
Zen Cart Ei Ei
OS-i Tugi
2 / 2 2 / 2
Windows/ASP.NET Jah Jah
Linux Jah Jah
Keeletugi
0 / 7 5 / 7
PHP Ei Jah
Java Ei Ei
Python Ei Jah
Node.js Ei Ei
Django Ei Jah
Perl Ei Jah
Ruby on Rails Ei Jah
Andmebaasi Tugi
0 / 3 3 / 3
MongoDB Ei Jah
MySQL Ei Jah
PostgreSQL Ei Jah
Maksetüüpide Tugi
0 / 6 3 / 6
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