Based on my experience to date (obviously that's all I can base it one) -
I have a number of shared hosting plans (multiple websites). I've tried a f...
ew different hosts over the years and NetVirtue have been far and away the best. They are very responsive with support issues, generally stable (occasional downtime but usually fixed rapidly) and I've had no cause for complaint. They certainly offer extremely good value for money and I don't hesitate to recommend them.
I've left a review like this before for Fastcomet, but I'm doing it again because Fastcomet deserves to be applauded for the amazing support. I've be...
en using hosting services since 1994. I was actually one of the first Hostgator customers. Fastcomet is by far the best hosting company out there. Thank you Martin R and Tador Gichev for you amazing help today.
I used to love these guys. I referred so many clients to them due to the incredible service. Sadly, in the last 12-months that has just died a fast ha...
rd death. There servers are slow ... yet they maintain that it is the website and plugins, even with developers saying it was undoubtedly the server. I changed to siteground - and the page speed improved significantly. I had an old site - hosting and domain, though really only used it for the email. I was going to move this across to siteground too ... realised that my hosting wasn't there, contacted them ... they realised that while the website was working and it was still hosted there, I just didn't have access to it from my own account ... and that they hadn't billed me (which was all automatic) - and so hit me up with a bill for 2-years. I wasn't happy at all ... I could have eaten it, had they offered a half decent service ... but like I said, that has long gone. They are arrogant and rude and very very unhelpfuly.
Did nothing to help me, except blame me for using their "app" to build the page.
I've been with them a couple or few years, today my credit card declined them for renewal, and am I GLAD. So while going to the page, my page wouldn'...
t load. Some company from some other land, was somehow promoted under mt DOT COM NAME, which they claim to HOST FOR ME. After way too much time on their TYPING CUSTOMER SERVICE CHAT, which is lame. I find out its Word Press or some bullshit, and supposedly its something I did, while trying to use their CRAP.
So basically a builder that they use to assist you, if looked at or something is clicked WRONG... An unknown website takes over your dit com... and its YOUR FAULT, not theirs. Their excuse, was my staff created something in word press, and THE INTERNET COULDNT UNDERSTAND WHICH PAGE TO SHOW... Thats their excuse for promoting their own bullshit web site, instead of mine, which i paid for. the Kicker. it happened in 2020. so for a FULL YEAR, I paid them to PROMOTE someone else, THEY CLAIM NO RESPONSIBILITY., You should know they advertise how easy they are to use... even GOOF proof... NOT SO. Apparently not so.
When I found fast Comet it was rated in several top 10 sites to use... Today, I couldn't find them listed in ANY TOP 10 LIST... I guess because they SUCK !!!!!!
P.S. as for customer support; they claim 365/7/24 apparently you can only talk to the SALES DEPARTMENT where they can sucker you into their services, but no phone support when they charge you a year of service to promote some bullshit that their SITE CREATED.
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