EasySpace vs. Hostwinds 2021

hey refused saying that this only applies to shared hosting and not dedicated. Why did not you say this in the first place before wasting my time? Too bad an unacceptable excuse.

They are fast to respond when there are issues and help to get it fixed as soon as possible.

l products from them in early August - realised the next day it was the wrong thing and they have refused to give money back. No refunds. No 'cooling off period'. Customer service really slow taking up to 2 weeks to respond. No personal touch even after 13 years - am just going to give up with them. I would be pretty ashamed if this was my business and I was getting reviews like this.

again, I told them to fix it everyday for 8 days and They DID not fix the issue which was caused by them, I was in a loss for more than $2500 usd when my website was offline. Now the hosting is cancelled and they are not even refunding the money I paid them I have tried everything to get the money back from them but they keep sending their TOS to me. It wasn't my fault that their server was faulty or whatever but I paid the price and lost a lot of money. I would have stayed there if they had fixed the VPS but I was tired of creating tickets and sending messages in live chat. I had started more than 10 conversations including tickets with them. After a while I filed BBB complaint against them and they only replied once and replied their TOS as they did before and ignored me on BBB and there were no further replies from them I paid over $1500 CAD, They are just holding my $500 hostage which I have in their balance and they are not refunding me the rest of the money which i spent. it was those a little longer than a month only. Now the only option I have is to file a case in a small claims court because it was their mistake that the website was having problems and it was not fixed and I waited a long time for it to get fixed Therefore I want a refund which is still not provided to me. My father and my grandmother passed away in 2020 and I am going through depression after all that still there are people who scam small business owners me for thier hard earned money. Hostwinds you made a mistake then accept it and give me my refund.