CanSpace Solutions vs. FastComet 2021

about the upgrade process to CentOS 7 and had planned for a whole weekend to work out the kinks and get it all done. They literally had each server done in less than an hour and all content restored. We are incredibly impressed and so happy that we pay for a managed service - it's worth literally every penny! Thanks CanSpace!

ad to choose only one thing that would justify my whole-hearted loyalty to this company is the quality of support I get from their people.
I have just received almost on-demand assistance and resolution from Yordan G. and it's not only the fact that these folks are kind and polite and effective! It's the feeling of confidence they give me that they care originally for my business and they have my back. And I am getting the same exact vibe from ALL of them, like Nickola A., Nikola G., Ivan P. and Elvis A.
They are managing to make it personal and as their client I feel really connected to this team... they are my people!
Thank you FastComet team for this feeling of security.

my contact list says my emails are going to their spam filter - only Gmail accounts were reliably receiving messages from our domains. Of course CanSpace had no idea what I was talking about but this is the same host that repeatedly cited 'propagation time' and 'client email configuration' as the reason for almost 48 hours downtime with the transfer of these domains. In the end it turned out that their 'senior' tech discovered that our MX records had been incorrectly entered -- but no apologies offered for the lies told by their incompetent support staff. I should further add that this was only discovered after raising almost a dozen tickets because guess what? Despite claiming to offer 24/7 telephone support, their phone lines were mysteriously down when we called as they were "in the middle of moving offices" - of course. When I escalated the situation to owner Sunil and explained how messages from our domains were being blocked by half our address book since transferring them to Canspace, I was told to sign up for Amazon SES (Simple Email Service) - at an added cost - to better ensure that our messages were whitelisted. Fifteen years using the same domains with various hosts, no problem. Day one and every day after with Canspace, half the messages being sent from our domain are blocked. It was such a disruption to our business during our busiest time of year that we had to switch to using a Gmail account to ensure reliable email communication. The eventual solution? Transferring the domains the hell away from CanSpace to Namespro based in Vancouver. Total downtime? 3 hours but more importantly once again all of our emails are reaching our clients and the nightmare that is CanSpace is thankfully over. Deal with CanSpace at your own risk.

ed support, i have to create a ticket and wait for a reply.
This is very inconvenient for me and not true for the service package I bought.
In addition, I find my website browsing speed is not good either. It's quite slow.
Therefore, if I do not have Live Chat Support and cannot guarantee the connection speed, I will need a refund for this service.