I have a well-settled online business of crockeries. For that business I have a shared hosting plan with Chemicloud. Until then I haven’t got any issu...
e with their service. Currently, I am launching my new website home decore for that I got Domainracer ‘s shared hosting.
First, I was scared but now I am very satisfied with their initial startup support and all.
This is the worst service I have ever dealt with. I do not recommend their services to anyone. They asked for personal details (I sent them 2 photos o...
f my passport, 2 photos of utility bills, and another one of my national passport) and full payment and then they started ignoring my emails. I can't get service for a long time. I contacted MasterCard/Visa (they refund money in such cases) for a refund and reported a scam.
C'est le pire service auquel j'ai jamais eu affaire. Je ne recommande leurs services à personne. Ils ont demandé des détails personnels (je leur ai envoyé 2 photos de mon passeport, 2 photos de factures de services publics et une autre de mon passeport national) et le paiement intégral, puis ils ont commencé à ignorer mes e-mails. Je ne peux pas obtenir de service pendant une longue période. J'ai contacté MasterCard/Visa (ils remboursent de l'argent dans de tels cas) pour un remboursement et j'ai signalé une arnaque.
Bad attitude when they know I m migrating server due to technical issues
I used it for 2 years and as a Senior Developer, I would not recommend this to anyone. They miss interpreted the word grace period once they came to k...
now I m not going to continue first they asked to pay for the grace period and then suspended the account 10 hours before ending the grace period and insisted to buy for one more month to recover the data if required.
I have used many hosting services including aws, godaddy, BlueHost, hostgator, Contabo, OVS, etc for different clients in my entire professional career but chemcloud is very opportunist.
also, their technical staff is so much incompetent that often they refuse to install some packages or install them in a way that is not useful and generates issues.
Personally, I would not recommend it to any of my clients.
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