A2 Hosting vs. GlowHost 2020

ne to resolve the problem.

f scripts. They go above and beyond what you come to expect from a hosting provider.

o upgrade. No one could tell me what level I should upgrade to based on the traffic the server was receiving, so I just bumped it up to the next level. The pricing ended up being more than what they told me it would be. So when I realized I would upgrade yet again to the next level, I was talking to their sales support and asked for an EXACT quote of the price I would have to pay if I upgraded. The salesperson said "Considering recent your renewal invoice payment- those funds can pay for the first month of hosting, leaving you $6.02 credit for the renewal invoice" This is a direct quote. So imagine my confusion when I went to upgrade and they tried charging me $8 for the upgrade. When I asked them about it, they continued to just tell me that I was misunderstanding what the sales rep had told me. Read that line and tell me how it could be interpreted as anything other than "upgrading is free, and you will have $6 credit towards next month". Ridiculous service, and I definitely won't be renewing.

re control panel was in Chinese. I then had to work with support for hours before my site could be published, and was asked to scan and send copies of government issued identification. My Shoutcast server went down on the second day, requiring me to contact support a second time. My streaming specifications were also not as advertised, which I had to contact support to resolve. When it came to building my website, I would have liked to have seen more tools to create a professional looking site. Ultimately, I decided to find a more trustworthy host that could provide better tools to actually build my website. When I tried to invoke Glowhost's Money Back Satisfaction Guarantee, I was told that I'd be charged for my domain name that was originally offered for free, and that the charge would come out of my hosting refund. I was sent links to terms and conditions that differed from what I'd already read. After mentioning my intentions of sharing my experiences, I was then told that they could offer me the full refund as an "exception." I replied that I had no intention of withholding details of my experience, and the offer was revoked. In short, Glowhost was not for me. I felt misled by the Satisfaction Guarantee and was dissatisfied in the amount of issues that arose within my first week alone. For anyone looking for web hosting services, Glowhost has timely technical support but was far from pain free for me and abides by the same fine print any cheaper, more popular, professional, and easier to use host does as well.