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I've got a small, personal site with TSOhost - it doesn't cost much and has a good range of functionality for the price. BUT, my site was recently attacked with several php files causing problems for an adroid app that accesses the SQL database as well as making parts of my site inaccessible and stopping me accessing my WP dashboard. I got it all working again using a recent back-up once I realised that was what has happend and the support peeps I spoke to were polite and helpful, though it seemed to take a while before they identified the problem.
My current negative review here is about their response to me asking how to stop this happening again. Basically, they suggest I pay an additional £13 a month which is absurd on top of a package that currently costs £50 a year.
I guess I've realised that companies generally are very vague about the security they offer and it's very difficult to compare my package to others, but to simply give a shrug and tell me to pay this additional fee seems pretty poor service.
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