MochaHost Kasutaja Ülevaated

Uptime & Reliability

100% uptime guarantee

This company really likes to market their 100% uptime guarantee.  Of course, all hosts have occasional downtime, but if your site goes down at all, you will get a 3% credit for the month (if it is down for 3 hours or less) and if it is down longer, you get another 5% off for the month for each hour your site is down.

This uptime guarantee is a little bit complex, but overall it is good since it is a 100% uptime guarantee.  It is important to note that this guarantee applies to all their hosting packages, even the shared options.

Features

Very nice features though it can be somewhat confusing

They offer a lot of different options to their customers.  For experienced webmasters, this variety will help ensure they are getting exactly what they want, and not paying for anything extra.  Newer people, however, may get a little confused about what is important and what isn't.  The layout of the included and optional services could be more clear.

They have four shared hosting plans (technically 8 since it is 4 Linux and 4 Windows).  They also have multiple VPS options and several different choices for cloud dedicated servers.

Another great benefit that they offer is an easy website builder, but that costs $.99 per month.  When hosting companies typically offer these website builders, they are included so it seems odd to charge for it.

Support

24/7/365 support and toll-free number for US customers

MochaHost provides technical support around the clock, and does a pretty good job of it. They have live phone and chat available to their customers, and an online ticketing system that has an impressive response time.

The one down side to their support is that at least some of their staff are located in Bulgaria, which some users don't like.  In addition, however, they have a nice set of self-help options including a knowledgebase and forums to help fix common issues.

Pricing

Very competitive pricing options

Mochahost has very low prices for their main package options.  For example, shared hosting starts at just $1.95/month.  Even for dedicated cloud hosting services, you can get an entry level package for $19/month.  This is really quite low compared to most of the competition, especially given the fact that the services you get are still very good.

They do have a lot of extra things that you can add on, which raises your prices, but if you just stick to the base hosting, you're getting a really great deal.

Summary

Great hosting options for just about anyone

MochaHost is really a very good hosting company to work with. They keep all their servers up to date and provide very nice technical support.  No matter what type of hosting package you choose, you'll get the same great service and all for a very fair price.

Pros:

• Low prices
• Well established company
• Windows & Linux available for all packages

Cons:

• The packages and features aren't always as clear as they could be
• Lots of extras that can raise your bill