Very good experience. No downtime in last 3 months.
I signed up with A Small Orange despite seeing many bitter reviews on the internet. I've been using ASO shared (small) plan for 3 months. Never experi...
enced any issue with their service. I've monitored my website uptime with Jetpack plugin of wordpress and tested speed, server response time regularly. Never experienced any downtime in last 3 months. Pingdom shows my website is faster than the 98% website. Actually, so far I'm very happy with their service.
It is true that their support ticket is very slow and they took almost two weeks to reply my ticket about registering a new domain. But I never had to wait more than 3 minutes to get live chat support. My ticket was solved instantly via live chat.
Another good thing about ASO is their server name and user area interface is very unique and user friendly.
Hope ASO will remain consistent with their good service. Best wishes for ASO team!
They are very professional and I am satisfied to have my business with them! I wish the team to be successful and grow up with the number of their cus...
tomers as much as it's possible.
Like their Support team!!!
After hosting email and a flat HTML site for years, a small orange degraded to such a point that the service was unusable. For almost two years, the t...
echnical people could not figure out how to keep (individually addressed) email from being recognized as spam by yahoo and aol. The response by support was fast but that does not good if they cannot fix problems. Something happened to the company management that allows this to happen. I am so happy with ultrawebhosting and cannot believe we did not switch sooner.
I used many companies for server hosting. This company is far the worse available so stay as far away as possible. First of all their hardware is ter...
rible and very expensive, secondly their contracts are nightmare. My story starts as this. I got a server sometime in my life which i kept that server for 4 years around. When the server was due to end every year I was getting an email and I was arranging the new contract. However, without any notice or any approval from me they decided to revew my contract. So they kept me in a contract for 2 years after the expire of the previous one without asking me or mailing me if I want to autorenew it. I mailed them many times that the server is useless to me as I moved long time ago to another company, the contract was ended and I never sign an auto renewal but they kept ignoring that fact and were forcing me to pay for another 2 years even if i told them to pay the months i had the server and close the deal. I finally got tired with those i****s bureaucrats and accepted because i could not bother more. Then they started charging me extra for electricity increase prices, network, bill 1, 2 etc and that brought the final straw. In order to get rid of them I stopped paying them as I already told them that i do not need the server which led me to a debt collection company which I finally pay and get rid of them. I had to pay extra amount to the debt collectors but I am happy I did that because with the prices raising the money i had to pay to them would be more for something was completely useless to me. They do not listen the customer and they say everything is a contract clause 21, clause 1234. Horrible. Stay far far far away from them.
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