I was using their services since 2019, their renewal rates were increased and they pushed me to use upgraded reseller package. I decided to move my fi...
les from their server and then happened the WORST thing, They told me on chat that i would be able to move my files till Tuesday, They suddenly suspended my services and asked me to pay 20 Usd in order to access my WHM for 2 minutes to download the backup. I had long discussion with their support team and they were just forcing me to pay money.. My website was down for 4 hours just to wait for their support to respond.Their support team is poor and they can Scam you.
I have left 4 Usd in their so called in house credit, that they overcharged me just to show how faulty their system is.
Stay away and choose a better Web host...!!
I bought unlimited hosting from this company. When I started to upload my backup I understood that I have a number of limitation /198GB instead of unl...
imited as it is in the offer!/ the chosen by me plan. More, after opening tickets I realized that the parameters on the order screen are not the actual I use! This was the most terrible fact I met with the order with this company! They make my month charge higher without any notice. After creation of a ticket they reverted the price to the "original". What a business?! ALso, they have hidden charges for setup fees.
Finally I decided to cancel my order. Screenshots are attached for more info.
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