Memset vs. Kamatera

Comparison
Võrreldud valikud Külasta Memset Külasta Kamatera
Hinnakujundus
6 hostimise tellimused 21 hostimise tellimused
Alghind 149,61 € / kuu 3,41 € / kuu
Tasuta domeen Ei Ei
Kupongid Ei Ei
Kasutaja Hinnangud
2.2
4.9
Usaldusväärsus 1.0
5.0
Hinnakujundus 3.0
4.8
Kasutajasõbralik 4.0
4.9
Tugi 1.0
4.9
Omadused 2.0
4.8
Kasutaja Ülevaated
1 ülevaadet 124 ülevaateid
Uusimad positiivsed ülevaated No reviews yet
Kamatera is excellent
Tom Wawer,
10
Kamatera is simple, reliable and inexpensive. The Customer Service team is excellent. I have been using Kamatera cloud server in production for three months and I am staying.
I expanded my server resources a few times, the p... Rohkem rocedure cannot be easier, everything happened automatically, without interruption and very quickly. My server grows with my business.
Pricing is very simple and transparent.
Thank you, Kamatera!
Vähem
Uusimad negatiivsed ülevaated
Gone downhill in recent years!
Brendan Mullan,
4.4
I joined Memset in 2012 and for 5 years+ they were impeccable. Little to no downtime, excellent customer service and good value. Shame that all changed.
Over the last two years the downtime increased and customer service qual... Rohkem ity dropped. But to top it all the final nail in the coffin was when they stopped being transparent about the issues.
The first downtime I had this year was in the early hours of the morning and Memset decided to not notify any impacted customers. Why? I'm guessing it was in the hope that they didn't notice. They then reported the downtime it was less than the reality. I was awake as I had been alerted by downtime monitoring software that my clients sites were down so I could see exactly how long it was down. I had to argue with them back and forward over tickets to get any kind of compensation for the downtime. They apologised and said they didn't get it right this time but would sort things going forward.
Fast-forward 2.5 Months from incident #1 and we have incident #2 - another period of downtime. This time over 4hrs! They notified customers this time but then decided to update their service status to say service was 'degraded' - Not down, 'degraded'. I don't know what planet their service team lives on but when you have servers down due to hardware failure it's not degraded it's down!
When I questioned them on this, they said:
"Our intent was certainly not to downplay the severity of the incident. We aim to achieve a balance between transparency, and avoiding causing unnecessary alarm which is why we made the decision to classify the incident as a service degradation rather than an outage, as the complete IT service (in this case our Cloud VPS platform) was largely unaffected."
So there you have it, they are not completely transparent about downtime and openly admit this. This is totally unacceptable in this industry and as such I will be cancelling my service with them and no longer recommending them to anyone going forward.
Since the most resent incident they have even gone back and edited the downtime from previous months to show as 'degraded service' - This is deception, plain and simple no matter how you word it.
Sorry Memset but unless you go back to the quality service you used to provide I would imagine others will be leaving too.
I could have forgiven the first time but after the second time the proverb "Fool me once, shame on you; fool me twice, shame on me" comes to mind.
Vähem
Incompetent and rude support
Slavko Lazovski,
4.4
Not recommended.
Support feels rude and apply obsessive marketing, like "Hey, I don't get, why you don't want to give me your mail, no spam guaranteed".
At the end i didn't manage to connect any of my credit cards for unknown... Rohkem reason. They said i should write to billing team for manual card connection. Previously not problem with this cards for any services. Vähem
VPS
Ei
19 tellimused alates 3,41 € kuni 2 043,91 €
Alla 4 dollari Ei

1 vCPU (Type A, 2667MHz, 1024MB)

4,00 € / K
  • Ruum: 20 GB
  • Ribalaius: Piiramatu
Vaata 1 vCPU (Type A, 2667MHz, 1024MB) kava
Alla 8 dollari Ei

1 vCPU (Type A, 2667MHz, 2048MB)

6,00 € / K
  • Ruum: 20 GB
  • Ribalaius: Piiramatu
Vaata 1 vCPU (Type A, 2667MHz, 2048MB) kava
Üle 10 dollari Ei

2 vCPU (Type A, 5333MHz, 2048MB)

12,00 € / K
  • Ruum: 30 GB
  • Ribalaius: Piiramatu
Vaata 2 vCPU (Type A, 5333MHz, 2048MB) kava
Privaatserver
6 tellimused alates 149,61 € kuni 950,05 € 2 tellimused alates 16,20 € kuni 25,58 €
Alla 4 dollari Ei Ei
Alla 8 dollari Ei Ei
Üle 10 dollari

1U 1xQuad-Core

175,46 € / K
  • Ruum: 1 TB
  • Ribalaius: Piiramatu
Vaata 1U 1xQuad-Core kava

1 vCPU (Type D, 2667MHz, 1024MB)

19,00 € / K
  • Ruum: 20 GB
  • Ribalaius: Piiramatu
Vaata 1 vCPU (Type D, 2667MHz, 1024MB) kava
Data Centers
2 / 6 3 / 6
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