This is a very solid hosting company, and always solve any problems very very fast that may appear. I have been using TMDHosting since 2010, the suppo...
rt team is great and very fast solving any issues, they know what they are doing! All these years I don't remember of any service disruption, the services are always up running!
Great hosting company that I recomend!
1. They didn't immediately provide me with a refund for the wrong payment.
I made a mistake in performance and created a ticket requesting a refund...
immediately after payment because of the VPS I purchased.
But they forced me to buy with a different plan, and tried to avoid a refund.
2. A typical ticket took about 10 minutes to respond.
But when I asked for a refund, they didn't respond for more than two hours
They didn't respond to my refund request for more than 2 hours, and I put a claim on PayPal, so they responded in 5 minutes and locked my account
3. They said they can't give me a refund when PayPal has a claim. They asked me to cancel the claim
Companies that use PayPal can offer me a refund at any time, regardless of whether they claim it or not.
They don't offer refunds under the pretext of PayPal claims, and they force you to cancel your claim if you want to get a refund.
4. They closed the account at the end, saying it was my fault entirely stupid, and i couldn't even access the ticket so i couldn't respond.
5. They generally refuse to answer disadvantaged tickets, and above all, they are too unfriendly to customers.
I could cancel my PayPal claim at any time if I had been kindly guided without getting angry.
Don't trust the three-day refund guarantee they emphasize in the terms and conditions.
They won't return your money on any pretext.
If you don't like unfriendly counselors, i recommend not using this company.
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