Honestly, THC understanding and kindness is in top tier with their outstanding customer service and technical prowess. They won't suspend you even if ...
you have not renewed and emailed them you have little money problem, they will extend your invoice.
Tickets are answered in few minutes and service is non to be compared. I have been with them over five (5) years, one reseller and several individual hosting packages.
I have a well-settled online business of crockeries. For that business I have a shared hosting plan with Chemicloud. Until then I haven’t got any issu...
e with their service. Currently, I am launching my new website home decore for that I got Domainracer ‘s shared hosting.
First, I was scared but now I am very satisfied with their initial startup support and all.
This hosting is untrustworthy and scammers. I purchased hosting for my website. in the beginning, everything was alright. When I renewed the hosting t...
o 2031, the problems started. The admin of this site uploaded spam and virus files to private cpanel files and accused me of using my site to harm their clients and quickly froze my hosting and my site for which I paid more than $500. What scammers they are. I do not advise you to buy hosting from THCservers.
Bad attitude when they know I m migrating server due to technical issues
I used it for 2 years and as a Senior Developer, I would not recommend this to anyone. They miss interpreted the word grace period once they came to k...
now I m not going to continue first they asked to pay for the grace period and then suspended the account 10 hours before ending the grace period and insisted to buy for one more month to recover the data if required.
I have used many hosting services including aws, godaddy, BlueHost, hostgator, Contabo, OVS, etc for different clients in my entire professional career but chemcloud is very opportunist.
also, their technical staff is so much incompetent that often they refuse to install some packages or install them in a way that is not useful and generates issues.
Personally, I would not recommend it to any of my clients.
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