I wish I had found Black.Host a long time ago. it's so good that as well as hosting the main project with them, I am now thinking of taking an additio...
nal "play around" server with them for some of the other minor websites and projects - and migrating away from our old host altogether. Something I did not anticipate doing.
We had an issue with some *Third Party* code and I was truly stunned that they (Thomas Nuchatel) actually debugged the code for me and brought the site back online when I was struggling to make it work properly.
Really did not expect that level of support at all, especially as our server is fairly modest at the moment. Excellent performance but one of the more inexpensive options.
If you want very fast hosting with a brilliant "Can Do" attitude, I strongly suggest you check these folks out. The hardware works very well - but it is the aftersales that has won me over as a loyal customer for the long term.
It's good to find a company you actually feel you can depend on if you need it - and if your business REVOLVES around reliable hosting - these are the ones.
I have a well-settled online business of crockeries. For that business I have a shared hosting plan with Chemicloud. Until then I haven’t got any issu...
e with their service. Currently, I am launching my new website home decore for that I got Domainracer ‘s shared hosting.
First, I was scared but now I am very satisfied with their initial startup support and all.
due to the way how your order looks, we can't accept it on our network, as it's very likely this hosting to be used as botnet controller....
We're deeply sorry for the inconvenience caused, and we're looking forward to have you as client for some future projects.
All the best!"
Took my money, nor refund, no evidence of me hosting said "botnet controller" I never even got the service running. Absolutely useless, I will never consider using them again. Absolutely fuming.
Bad attitude when they know I m migrating server due to technical issues
I used it for 2 years and as a Senior Developer, I would not recommend this to anyone. They miss interpreted the word grace period once they came to k...
now I m not going to continue first they asked to pay for the grace period and then suspended the account 10 hours before ending the grace period and insisted to buy for one more month to recover the data if required.
I have used many hosting services including aws, godaddy, BlueHost, hostgator, Contabo, OVS, etc for different clients in my entire professional career but chemcloud is very opportunist.
also, their technical staff is so much incompetent that often they refuse to install some packages or install them in a way that is not useful and generates issues.
Personally, I would not recommend it to any of my clients.
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