So far a great experience! They moved all of our websites over in a very timely manner and the one issue I had so far, tech support was able to direc...
t me to a solution within minutes!!! Overall....10/10!
Good pricing on excellent hardware and network connectivity.
I have been using Hivelocity for around 6 months now and have been a very happy customer. I am pretty picky when it comes to hosting providers. I wa...
nt to be able to customize my systems in a very specific manner, and I also want a host who has good peering relationships and knowledgeable customer support. Hivelocity has delivered on all three of these.
They were able to quickly provision my system from their easy to use portal, and support was very responsive when I had questions about hardware provisioning as well as for other networking related issues. I am also very happy that they provide native IPv6 to my systems which is another primary requirement for my systems. The network performance has been fantastic, and the fact that they have a presence at 1 Wilshire in LA is also another huge bonus for me.
A2 suspended my a/c for not paying an invoice that did not exist. Extremely disappointed at the quality of service offered. Ph number not attended.
Gustado Amaral
2.0
They don't care about their loyal customers
Hivelocity used to be good. They had a great a customer service and support, but now they lost it. I am a long time user of their services and its qua...
lity is now longer good. I moved from SoftLayer to Hivelocity many years ago. I was used to a first class service at SoftLayer and at that time Hivelocity didn't disappoint me. They price was just right and my account manager was always in touch with me. They even had a lifetime affiliate program which made bring some customers along with me. Now their support simply doesn't care anymore. The "lifetime" affiliate program has come to an end and they refuse to pay me the money I am entitled to receive. If you are considering Hivelocity, please look somewhere else. They are not who they used to be anymore...
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