Hi Mr Jonathan, thank you for your review! This means a lots for us and we hope you enjoy hosting with us:)

Hi Mr. Ben Lee, thanks so much for your review! You help us to grow and We look forward to serve you better:)

Thank you so much your review, Mr Wei Ban Ng! We look forward to serve you better:)

Thank you so much your review, Soh Li Cyan! We look forward to serve you better:)

Hi Mr. Khairur Rizal, thanks so much for your review! You help us to grow and We look forward to serve you better:)

Hi Mr. Ahmad Anwar, thanks so much for your review! You help us to grow and We look forward to serve you better:)

Thank you so much your review, Norsyah Firdaus! We look forward to serve you better:)

Thank you for your reviews.

First of all, it is a false claim to say that VPS Malaysia changes our server network speed. It is clearly stated in our website that, a shared bandwidth means sharing bandwidth with other users. For example, if you subscribe to a vps hosting that offers 100Mbps bandwidth, you are expected to share the same server bandwidth with other 10 users, leaving about 10 Mbps bandwidth per user. However, if 1 user uses less than 10Mbps, the rest of the 9 users get to have more bandwidth. As the use of server resources expands, customers can also opt to upgrade to a dedicated hosting anytime anywhere. Whether you're signing up for a shared hosting, a VPS or a dedicated server, at VPS Malaysia, we always strive to deliver the 3 core values: speed, reliability and affordability.

Secondly, we do not have, nor keep our customer’s user login. When a customer submits a customer support ticket, we will then request the login details from the customer. And, we make sure to remind them to change the password after the issue is resolved.

Thirdly, as a fellow hosting service provider, we understand that this is a competitive market. However, your actions of submitting 2 reviews with the same contents at 2 different times prove that, your reviews are insincere and are only meant to misguide Internet users by providing false claims and information.

Hello there,

Thanks for your reply.

As a customer of using your service for more than 2 month, I can guarantee that the review above is true, and honest. Moreover, I am not double posting reviews, I was updating the review because there is changing behaviour on the service provide during the 2 month usage.
I do understand my service is under shared bandwidth.
However, my server never gets faster than 10mbps which shows that the network bandwidth is capped on 10mbps. If you say that 1 person uses less bandwidth then the network will get faster, but I never get more than 10mbps for 2 months and every single day. I also have an automated speed testing script going on to do a network test time to time and it all shows the same result, indeed the 100mbps bandwidth that you claim was shared is not true. If the bandwidth was shared, the network test will show that there is times that the network bandwidth goes faster, and slower at some point, however it was all a solid bandwidth of 8mbps - 9.9mbps result not more than that, not less than that, standard. I have however reach out to your technical team numerous of time for the packet lost issue that occurs randomly but the problem is not fix.

For the root login case, the system is running on openvz, so it was on a default that your backend/node can see through the hosted files / root login. I have logged there was a root command from node without my permission, making me feel unsafe about the environment, although overall the admin didn't do modifications to the file, nor copying it out of the systems.

Thank you for your understanding.

NOTE : This above review is based on honest service experience numerous of months ago, there would be changes/upgrades going on with the service provider, and in result, making this review inaccurate. I appologize.

you are absolutely right and more worst

Hi Hazh, thank you for your comment.

Should you have any questions, kindly contact us at https://www.vpsmalaysia.com.my/contact-us/ or call 03-21499314. Thank you.

Agree with you..their server not stable

Hi Lokos, thank you for your comment.

We are able to assist you if you experience any server issue. Kindly open a ticket via client area or contact us at https://www.vpsmalaysia.com.my/contact-us/. Thank you.