M1 service is good, but they want your ID to use it
The Mac M1 cloud service is good and ok in regards to pricing. However, I was only able to use it for 5 hours and then they locked my account asking for proof of identity. Please note that the identity verification was optional in the dashboard. They asked me for a photo of my ID and a selfie of me holding my ID via email (again huge concern). Never have I ever been asked for such information from Amazon, Google, Heroku, Azure etc. I was just using the M1 with Xcode and they mentioned that my account was locked due to a "potential security issue" and an "an inconsistency in your account details", therefore "for security reasons we need to identify you as the owner of the personal and banking data you have saved on this account". I asked them to kindly further explain the inconsistency that they found and they refused "Due to internal security and privacy reasons, we cannot share the detailed information that lead to this decision". Absolutely outrageous, they expect the customer to send them personal information (ID, selfie, address), and they refuse to explain why. I think they just want you to have a taste of their services and then just lock you out of your account until you provide your data, because I've seen lots of users complaining about this. Had I not saved my work, it would've been lost and kept for ransom (my personal info). So that's the end of my experience with Scaleway and will not return as a customer. Thanks!
LIXO - EXCLUIU TODO MEU TRABALHO DE 2 ANOS E A UNICA COISA QUE DISSE E QUE LAMENTA.
Eu passei uns 2 anos trabalhando em meus sites hospedados nessa empresa lixo. quando eu consegui me posicionar nos mecanismos de buscas e ja estava recebendo um bom trafego, esses lixos excluem todos os meus arquivos, me deixando completamente sem Rumo, Meu trabalho de anos foi excluido em instantes e a unica coisa que esses Irresponsáveis falam e que lamenta.
Elem da estrutura de suftware antigos oque deixa o site muito lento, eu so permaneci com eles por tanto tempo, pq não queria migrar meus sites, mas Hoje meu Mundo caiu, quando eu recebi um email dizendo que Todos os meus arquivos tinham sido excluidos graças a um erro no SSD destes irresponsáveis. Deus sabe como eu estou me sentindo neste momento, estou deixando meu Desabafo. se não quiser passar por isso tambem. procure outra empresa. que tenha respeito com seus clientes
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