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As a web developer, I have worked with different Registrars for 25+ years now and Register.com is near the bottom of the list (along with Godaddy). Apparently there was an issue with a card and among their barrage of daily spam emails there might have been a notice about this. Regardless, we are now almost 30 hours in, after providing new credit card info, for them to restore our site. Spent hours on chat and the phone and they still cannot tell us when they may get around to restoring our email and web services. You keep getting bounced around from all these different departments but in the end, 30 hrs in we are still down. I should also note that the disputed charge was for a service we were not even using and they took it upon themselves
The worst customer service / tech support in the industry. Website went down due to them appling SSL certificate I paid extra for improperly.
1st call 54 min no help, stated a website expert would call me in 2 hours and an email would be sent documenting the issue, none of which occurred.
2nd call 39 min transferred, they hung up without answering
3rd call on hold 16 min, they hung up without answering
This company should be put out business for fraudulently offering hosting and SSL service which is never provided or supported and takes down your whole business website. Let the instigation begin into these incompetent fools.
NIGHTMARE company! Shuts down your SSL security. SHuts down your web sites ( THAT THEY BUILT )
HORROR company of Thieves. ONE HOUR WAIT time just to get customer service. ANOTHER hour Transfering your call. THEN call gets dropped . YOU have to do it all over again. At one point paid $130 per month for Web site I already paid them to build. Only so they can shut down the Web site and demand $1800 to Rebuild it.
I paid for hosting, then for a SSL certificate. July 2022 my site is now nowhere to be found! I looked at my Register.com account and my domain names are with Linode.com WTF !!! No explanation, total scam of a company. Go elsewhere !!!!
I dont know what happened to this company since I first started using it in 2001; but its current business practices are deceptive. I renewed my domain register service in August of 2021 for 3 years; In January of 22 I began receiving 'cancellation' and then 'final' notices as of March 20, 2022 if i did not renew . In a senior moment, I went ahead and renewed, but something wasn't right - so I checked and saw I had already renewed, 6 months ago. ! When I called customer service, they tried to pretend the second renewal would be an extension of my 3 year renewal to 5 years. What a sleazy company this has become! There are many honest ones out there. Avoid this one.
I too had confidence when I signed up, don't know what happened by my website is totally GONE, no record of them ever hosting it and I was on the phone literally for a total of 27 hours within a 3 day period and nothing was resolved. TOTALLY unprofessional .
Horrible business practices takes financial advantage of customers, auto-renewal without permission, customer service :{
Initially Register.com provided a good service. Something changed! Now this business is shady and takes advantage of subscribers. Shame on you! Stay away from Register.com, they will charge without permission, charged me twice and would not help clear up their error, and more. Find someplace to register your domain name or you will be sorry!
As far as I know they turned on automatic renewal on my account. A few days before a couple of my domains expired I wrote to them asking to cancel the service. Never got an answer and the domain were renewed. I contacted them to cancel the extension and told me it was too late. Terrible service. As soon as I can I will move to another provider.
I had used Register.com for a number of years without problems, then they turned on automatic renewal on my account without permission. Perhaps they sent an email that required users to opt-out of this service but, if they did, I did not see it. My credit card had expired and when I went in to renew the products I wanted I turned off the automatic renewal. I did not bother with the services that were tied to the expired credit card. The next day, they charged the expired card for the services I had excluded from my order. I contacted them about this and well according to the CSR tough luck and erroneous information. Next year, I will transfer to a different domain registration company as Register.com is not trustworthy.
I spent the afternoon attempting to transfer my domain name from register.com to the host of my web site. I wasted more than 3 hours between long hold times and issues register.com was having with its web site. I will start again tomorrow, hoping to get this done. I would never do business with Register.com again.
Register.com allows you to find lots of domain names and find the perfect one for your business. It offers many domain-related services, such as Domain Name Search, Premium Domains, Bulk Domain Registration, Domain Transfer, Domain Forwarding, Private Domain Registration, Domain Expiration Protection, and WHOIS Domain Lookup. Also, Register.com provides web hosting services.
Is Register.com safe?
Yes, Register.com provides many security-enhancing features, such as SSL certificates, SiteLock, and CodeGuard, to protect its users.
Is Register.com good in customer support?
Register.com offers a comprehensive Knowledge Base. The company also provides live chat, phone support, and a ticketing system. However, all three have specified work hours, which might cause an issue if you are from a different time zone. Also, their agents are not as helpful as they should be.
What domains are available on Register.com?
Register.com offers the most popular domains, including .com, .org, .net, .us, .com, .biz, .info, .ca, and .tv. Furthermore, it offers 20 pages of additional domains, such as .ac, .academy, .accountant, .accountants, .actor, and so on.
Is Register.com part of Newfold Digital?
Yes, Register.com is part of Newfold Digital’s portfolio of brands with
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