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After a hosting prolong year for $39, I was billed an renews for $246 And no other options, otherwise the site will be blocked. At the same time, new users are offered hosting for $1.99 per month. Greedy scammers!
AVOID IPAGE. YOUR SITE WILL GO DOWN EVERY YEAR WHEN THE SSL CERTIFICATE EXPIRES.
I have three websites hosted with iPage. They are AWFUL. Just keep researching other hosts. You don't want these clowns. They screw up my SSL certificate renewal EVERY year, for EVERY website, which renders the websites unusable for 1-3 days EVERY time when the SSL certificate expires. (at this moment www.22ndStreet.Show is down. My "incident" was escalated to 2nd tier support which will take 24-48 hours until they fix the problem that they caused) This happens despite my trying to prevent it from happening by reaching out a few days before the expiration/renewal. I'm assured that either "everything will be fine" **or** "we can't do anything until the SSL cert expires". This has been going on for 7+ years. The SSL renewals have NEVER gone without an outage. You get polite support from the tech reps but they don't know what they are doing because the problems repeat over and over and over. You get a different explanation each time you call in. So why have I stayed with such impotence for the better part of a decade? ..because I am afraid that if I jump ship it will be to something worse. Sad huh?
Incompetent, Unreliable Support, iPage Customer Support Declining
I have been a customer of iPage for many years as a hosting provider. I redesigned our website using the Weebly feature at iPage not too long ago. As we prepared to launch our site for 2021 Christmas sales we encountered many issues. Unfortunately, iPage has discontinued their relationship with Weebly and iPage support does not have Weebly knowledge and experience in resolving issues. Still today (eight weeks later) we are not able to launch our product & services. We have lost Christmas sales and continue to lose sales today. iPage support is horrible; the support team is incompetent, they offer solutions that do not work, you cannot speak to a manager and their 3rd tier support is available only via email. I would not recommend iPage to anyone. As I write this Review, Customer Support transferred me to a “manager” who kept me on hold and has never pickup up my call, its been over 2 hours and still waiting! Hence the score to my review.
DO NOT USE-Someone else was given MY purchased DOMAIN
I received an email that I thought was spam about one of the domain names that I purchased and built a website on being TRANSFERED. I NEVER initiated a transfer, nor did I approve a transfer of domain. I tried to log -in to my account to find that my password no longer worked and when I tried to reset it, the email was sent to the OTHER person who now had my account information and the domain. When I called the company to explain what was going on, no one understood or took the time to help me understand what happened. I know have someone elses' credit card on MY file, and they have MY domain. The company says it is under investigation and gave me a case number, but I couldn't get any names or contact info to call back and get help from a supervisor or someone who can explain what happened. I tried to log on again this morning, and my password has been changed AGAIN, to this new account holder email address....that is NOT mine. DO NOT USE THIS COMPANY, your INFORMATION is not safe or secure. To transfer a domain to a complete stranger without permission is unacceptable .
Plain and simple, they use Square integration to upload bulk listings, Square is known for uploading listings without pictures, so unless you plan on spending weeks listing one by one you should avoid this hosting service...
Worst hosting I bought in last 10 years. After installing a simple Wordpress site, it was showing resources overfilled. And then they were trying to sell me VPS and other expensive solutions. When I tried to ask refund, they declined. 0 Rating.
As an iPage customer I can personally testafy that in the past year my website has been unavailable for more than a month due to iPage hosting configuration problems. Calls to tech support were useless. It wasn't until I contacted the CEO's office that anyone actually looked at my issues and fixed their problems. Now the website is again unavailable and calls to tech support sing the same old song, no problems here, must be your browser, no problems here, must be your network. No problems here, the wget/curl commands showing 502 server errors must be wrong. Sorry, we've had server problems for days, don't know what's wrong or how to fix it. No refunds. Check out other customer views at: https://websitesetup.org/hosting-reviews/ipage/ Save yourself money and aggravation, there are other similarly prices hosting services out there that offer better results. Go with one of them.
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