Fondée en 1998, Ikoula a toujours eu un métier, l’hébergement. Notre expertise est aujourd’hui au service de nos clients pour leur assurer une tranquillité maximale. Spécialiste du serveur dédié et pionnier du Cloud computing, Ikoula met également l'accent sur l'humain qui composent l'entreprise. Avec un support 24/7 en plusieurs langues, nos clients trouveront toujours une ore...
Want to send scam and phishing emails? Ikoula is your host!
If you want to send phishing emails and be sure that you won't be bothered by spam victims - this is your company.
Ikoula ignores abuse complaints over weeks - not just from me, there are several similar complaints. It appears they feel laws don't apply to them - or perhaps spammer and scammer are their target group?
I don't know how big the company is - many of their IPs are already blacklisted and ignoring abuse complaints suggests there will be more.
This bad reputation host is not a good choice for honest websites.
This company is like a scam. I signed up for their 20 year anniversary vps sale. No problems signing up. Provided login, welcome emails, starting guide. Everything seems good until you actual try to use the service. Unable to create the vps. Take 15 minutes to try to initialize their vps according to their own STARTUP PDF which produces an ERROR. Apparently people have had errors for days before this anniversary sale. NO FIX YET? WHAT IS THE POINT OF THIS CLOUD SERVICE?? UNPROFESSIONAL.
I create a ticket to get a response. Creation of ticket produces error? Unprofessional site. Chat unavailable. 8 hours, 12 hours past by. NO RESPONSE. This is a business? I would want to use this for business services? I cancel. I request refund. No services rendered. No services working. 24 hours goes by no response. 36 hours later I login online see services was cancelled? No response to ticket. No refund. No notice.
I can't believe this is why a 20 year business operates. Please avoid. Not serious about business.
First I was a customer of Ermis, but they got taken over by Ikoula. From that point on, it went downwards. I paid WAY too much for a SSL certificate, which is now free and they refused to offer me the free SSL certificate. The hosting servers are seriously trash. You get almost no disk space, so forget about backups because there's no space for them. And support? It's a joke, they simply don't answer and if they do after two or more weeks... it's an answer which solves nothing, or they simply close your ticket if they think it's too much effort to even respond.
Not to forget about the downtime... If you're a business owner, relying on your website... don't go them.. really.. It's a sad thing there aren't negative stars. Way to go Ikoula.
My website is suspended starting on 13 October 2017. My website was already suspended when I received the following email: We saw many PHP processes coming from your host dictoo.eu (check attachment)? It seems there is a problem with the usage of your dictionar.php script (BUFFER OVERFLOW). Can you please check that?
My website is a dictionary and the traffic was almost similar to 2016 traffic. My plan was IKPro and I used maximum 10% of the resources allocated to this plan, or maybe less. I decided to terminate the services with them on 18 October, and I still for an answer. I transferred my website to a new ISP and I redirected my old website.
Unfortunately their services did not run properly. While they are providing rather cheap prices you also get quite cheap support and even cheaper hardware / network. - You get what you pay for.
Tried Ikoula services (cloud hosting) for several days. Their main Interface is super messy. If you want to go there, which I would not recommend at all, take at least one day to get familiar with their interface and its bugs. Yes bugs, inputs not being saved or saved totally different from what you typed in are somehow standard.
You also will get some sort of confusing interface jungle with several different interfaces - extremely bad UI / UX.
Their customer support is very off point. While I was talking quite fast to a human being, understanding english and helping you is nothing you can expect if you call the ENGLISH hotline.. they will tell you to call later to get the chance to talk to someone who speaks english.
My tickets were open for several weeks (4 for the worst) before they were answered properly.
So in conclusion, bad support, bad software/interfaces, bad hardware/network and an all in all bad experience. Would not recommend.
Ikoula offers fast response times for their servers, but last year, I've counted more than 80 hours downtime. Last time, It took them 24 hrs to clean an SQL disk full problem (/tmp). So, I lost confidence in this company.
Don't sign up and use anything thinking it's free !
I recently signed up for a vps and I verified my account with my ID of course and my phone number . After 2 days I had created a VPS but I can't get it to connect to an RDP client! Suprising thing is that they sent me a 100 euros invoice that's ridiculous amount compared to Google cloud ! I am lucky I am still underage so they have no jurisdiction over me !
I am using iKoula for thier VPS hosting solutions. I have to admit that I don't know too much about hosting other than that is how my website is served to the world. A friend of mine set all this up and said that iKoula is the best in France. So far I have not had any real issues with them at all and I have been with them for about two years now. It is just a blog that I run on their hosting but it is always up and stable so I am very happy.
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