BlueHost stands out as a pivotal player in the web hosting sphere, managing an impressive portfolio of over 2 million domains worldwide. Their evident commitment to WordPress and a genuine embrace of open-source strategies reflect their unwavering dedication to community empowerment.
I spoke with Winn, a Blue Host agent today 01/21/23 and he was EXCELLENT! Extremely knowledgeable, and patient and I genuinely got a sense that he wanted to help resolve my issue. I was so impressed that I asked if I could commend him to a supervisor/manager because I wanted to let them know that he is a rare gem, a rare commodity in this day and age. Thank you Winn for restoring my faith a little in US companies, most of them are very poorly managed and they usually don't give a damn! You are a treasure and I really hope your company values you enough to pay you a decent salary.
Very bad experience with this company. The bank card of our company was used without the permission by this company and payment was made for services that we did not order! When we asked to sort it out and return the money, they said that they could not help.
All they wait for is to get your credit card number and then start charging whatever subscription they want. In my case, I even got it cancelled and it was still charged. Contacted support again and they say that they started the subscription and can't cancel it anymore. Now I am having to file a dispute with the card provider! Fortunately, I saved a screenshot of the confirmation of cancellation.
My website has been down for over a week to date, I contacted the customer support 10+ times, they always argue that the matter has been escalated to a higher support team that will respond in further 24-72 hours. Also, back-up data are apparently stored in the same servers as the production data, which is the most incompetent move ever. I have never seen such a poor service.
I spoke with Winn, a Blue Host agent today 01/21/23 and he was EXCELLENT! Extremely knowledgeable, and patient and I genuinely got a sense that he wanted to help resolve my issue. I was so impressed that I asked if I could commend him to a supervisor/manager because I wanted to let them know that he is a rare gem, a rare commodity in this day and age. Thank you Winn for restoring my faith a little in US companies, most of them are very poorly managed and they usually don't give a damn! You are a treasure and I really hope your company values you enough to pay you a decent salary.
I requested consultation, they attempted to call me several times but I never answered(totally my fault) but they definitely did try to reach me. Time differences just always had the calls coming in in the middle of the night for me. I figured out what I had needed. Thank you
My transition to Bluehost could not have been easier. I did read and watch a lot of support and how-to guides. I had one problem (my fault) as I left an outdated plugin active which caused a problem. One chat to support, offending plug-in handled, everything back up.
January 12, 2023: Disaster. My website builder stopped working, on the day before, hours before, I came to a satisfied product. I panicked; I didn't know what to do; So I slept on it. Cut to the next morning. Stricken with worry, I was paralyzed with what to do. After some research and trying some things myself, I came to the conclusion, that I...needed help. And I found Swathi. And in a matter of minutes, Swathi understood my plight and knew how to solve my problem and did so. I am thankful to Swathi. I will tell stories of Swathi to my children, and my children's children for helping me this day. Sincerely yours, Mary Hart Founder Nature's Ale LLC
Yes, Bluehost is safe and secure. They are one of the biggest hosting businesses, with many resources dedicated to auditing and managing security at scale. They also provide various customized security solutions (such as SSLs) for hosted websites.
What kind of assistance do you receive?
Bluehost offers assistance via live chat, toll-free phone calls, and email. These services are available 24/7. They only offer customer care in English; therefore, you should find another host if you prefer another language.
What are the locations of Bluehost's servers?
Accordingly, Bluehost data centers are located in Provo, Utah, and Houston, Texas.
What is the best Bluehost package for WordPress?
Bluehost has three WordPress plans to choose from. The most cost-effective WordPress shared hosting plan is the standard plan. For the most part, this will suffice. They offer WP Pro, managed WordPress hosting perfect for more demanding users.
Is Bluehost able to handle a lot of traffic?
Their shared hosting package managed 100 virtual users without slowing or stopping in our test. These solutions can deal with both planned and unanticipated traffic spikes. However, they have a limited amount of server resources. You’ll have to expand your hosting subscription if you predict significant traffic.
Is it possible to cancel your Bluehost account at any time?
Yes, however, the amount you’ll be reimbursed is contingent on how long you’ve been a customer. Most plans come with a 30-day money-back guarantee, which is plenty of time to see if Bluehost is right for you. If you decide to cancel Bluehost after that, you’ll get a prorated refund for the remaining time on your contract.
What kind of support does BlueHost offer?
Bluehost offers 24/7 via live chat, phone calls, and a support email. The bulk of their customers are English speakers so you may want to opt for their other variants if you want another language. There is BlueHost India and BlueHost China.
What is the best Bluehost package for WordPress?
BlueHost offers its basic WordPress plans and its BASIC plan is great for most entry-level websites. However, if you want more features for full-blown business operations, the WP Pro may be better suited for you.
Is BlueHost good for beginners?
Yes. BlueHost provides an incredibly intuitive and beginner-friendly experience on its hosting plans and services. The UI is clean and easy to understand.
What is BlueHost’s review on Trustpilot?
BlueHost has currently being reviewed by over 5,100 people and Trustpilot and has an overall score of 4.0
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